Privacy & Cookie policy
We are committed to protecting your privacy and use of your data complies with the principles set out in the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) 2018..
This privacy policy explains how and why we collect your personal data and how it is used.
When we collect your data
We collect your personal data when you enquire about GroBrain and the provision of our products and services.
How we use your information
We use your data to:
provide and administer the products and services you have requested
keep you up to date with news from GroBrain
monitor online traffic patterns and site usage to help us continually improve our website.
We will only keep your data and communicate with you if you opt-in via one of our Application or Sign-up forms.
We do not share your personal data with third parties for commercial or marketing purposes.
We share your personal data with third party suppliers for administration purposes only. Data is supplied securely and written agreements exist with these parties to ensure that your data is processed in accordance with our data protection policy. {e.g. Mailchimp}
In some instances we use third party hosting sites to collect and process your personal data. These third party suppliers guarantee the security of your data via their privacy policies and corporate terms. Occasionally these third party suppliers are based in the US and comply with the ‘safe harbor’ framework. {e.g. Mailchimp}
We have the right to share your personal data if legally required to do so by a governmental entity or regulatory authority.
By supplying your personal data to GroBrain, you are consenting to the processing of your data as outlined in this privacy policy.
Keeping in touch with you
If you would prefer not to receive marketing communications from us, please choose the unsubscribe link in any emails you receive or contact us at info@grobrain.com
You have the right to opt-out at any time. We will process all unsubscribe requests within 14 days.
Cookies
We use small files known as ‘cookies’ to enhance your experience of the GroBrain website as follows:
To facilitate optimal use of the GroBrain website, by means of a temporary ‘session’ cookie. These cookies disappear when your browser session ends.
In addition, we use Google Analytics, an independent measurement and research service from Google. They use cookies and code on the site to gather non-personal data regarding the number and frequency of visitors to our site. Both the cookies and the embedded code provide general site and not personal statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site and other general information. We use this type of information to help us improve our services to you. Further information regarding Google Analytics privacy statement can be found at www.google.com/privacy
We also use cookies in our email communications to track whether emails have been opened or read and whether recipients have visited any website links provided. Again, this data is statistical and non-personal.
The GroBrain website provides links to third party websites. We are not responsible for the privacy practices of those websites. Always check the privacy policies of any sites you visit.
Accessing your information
You have the right to access a copy of the personal data that we hold on you. To submit an access request, please send a written request to the Data Protection Officer, Insight Parenting Ltd/Grobrain, PO Box 6867, Basingstoke, RG24 4RF, UK.
Please note that customer service enquiries in relation to GroBrain should be sent to info@grobrain.com.
Changes to this policy
Any changes to the GroBrain privacy policy will be updated here, on this page.
Find out more
You can find out more about UK data protection laws by visiting www.ico.gov.uk. Alternatively, you may contact GroBrain by email at info@grobrain.com.